klng1's Privacy Policy —
Your Information Is Our Responsibility

1 Introduction & Purpose

klng1 is fully committed to protecting the privacy of platform users. This Privacy Policy ("Policy") clarifies the following:

• What type of information we collect and why;
• How the collected information is used, stored, and secured;
• When and with whom your information may be shared;
• How you can exercise your rights and choices as a user.

By using klng1's website, application, or any of its services, you agree to the terms described in this Policy. If this Policy is not acceptable to you, please refrain from using our services.

2 Types of Information Collected

2.1 Information Provided Directly

The information you provide yourself during account registration or use of services includes:

• Full name and date of birth;
• Email address and mobile number;
• Document information required for identity verification (national ID or passport number);
• Payment information such as the mobile number linked to bKash, Nagad, Rocket, or Upay accounts;
• Information provided when contacting the support team.

2.2 Automatically Collected Information

When you use the klng1 platform, certain information is collected automatically:

• IP address and device identification information;
• Browser type, operating system, and version;
• Date, time, and duration of site visits;
• A log of which pages were visited and which games were played;
• Information collected through cookies and similar tracking technologies.

2.3 Transaction Information

To ensure the security of financial transactions and maintain necessary records, we collect information about transaction amount, method, date, and status.

3 Reasons and Methods of Using Information

klng1 uses collected information only for specific and legitimate purposes. We never sell user information or use it for unauthorized purposes. The main purposes for using information are:

4 Policy on Disclosing and Sharing Information

klng1 does not sell, rent, or transfer your personal information to third parties for any commercial purpose. However, information may be disclosed in the following limited circumstances:

4.1 Service Provider Partners

We use trusted third-party services for payment processing, identity verification, and managing technical infrastructure. These partners receive only the information necessary to carry out their specific tasks and are contractually bound to follow our privacy standards.

4.2 Legal Requirements

Information may be disclosed to comply with a court order, a valid request from a government authority, or a legal obligation. In such cases, we will disclose only the minimum information necessary.

4.3 Business Transfers

In the event of a business merger or acquisition, user information may be transferred. In that situation, we will notify users in advance, and the new authority will follow the same standard of privacy protection.

5 Cookie Usage Policy

klng1 uses cookies and similar technologies to operate the website properly and to improve the user experience.

5.1 Types of Cookies

• Essential Cookies: Essential for the site's core functionality — maintaining login sessions, security verification, etc. These cannot be turned off.
• Functionality Cookies: Used to remember your preferences, such as language selection.
• Analytics Cookies: Collect anonymous statistics to understand which pages are used most. No individual can be identified from this information.

5.2 Cookie Controls

You can accept or reject non-essential cookies through your browser settings. Please note that disabling certain cookies may limit some features of the site.

6 Security Technologies and Methods

klng1 applies industry-standard security measures to keep your information safe:

Even so, no digital system is completely risk-free. We therefore ask you as well — keep your password secure, avoid logging in on unfamiliar devices, and contact us if you notice any suspicious activity.

7 User Rights Regarding Information

As a klng1 user, you have the following rights regarding your personal information:

• Access: The right to know what information we hold about you.
• Rectification: The right to request correction of incorrect or incomplete information.
• Erasure: The right to request deletion of your information under certain circumstances.
• Right to Restrict Processing: The right to request that processing of information be limited until a dispute is resolved.
• Portability: The right to receive your information in a structured, machine-readable format.
• Objection: The right to object to the processing of your information for specific purposes.

To exercise these rights, please contact our support team. We will verify your request within a reasonable time and take appropriate action. Requests will only be acted upon once identity verification is confirmed.

8 How Long Information Is Kept

We retain your information only for as long as necessary. When determining retention periods, we consider the following:

• The need to provide services while the account is active;
• Legal, regulatory, or contractual obligations;
• The need to prevent fraud and ensure security;
• The potential need to support dispute resolution or legal claims.

Even after an account is closed, some information may be retained for a specified period due to legal obligations. Once that period has passed, information is securely deleted or anonymized.

9 Protection of Minors' Information

klng1 services are intended only for individuals aged 21 or older. We do not knowingly collect personal information from any minor.

If we become aware that a minor is using our services, we will immediately suspend the relevant account and delete the collected information.

10 Privacy Policy Amendments

This Policy may be updated from time to time to keep pace with changes in business operations, technology, or the legal environment. When changes occur:

• The updated Policy will be published on this page;
• A notification will be sent to your registered email about important changes;
• Continued use of the services after a change indicates acceptance of the new Policy;
• If you do not agree to the new Policy, you may request that your account be closed.

The date of the last update will always be shown at the top of this page. It is recommended that you check this page regularly.

11 External Links and Third-Party Services

The klng1 platform is connected to certain third-party services, including payment services (bKash, Nagad, Rocket, Upay). These third parties have their own privacy policies that apply to their platforms.

klng1 is not responsible for the data-collection practices or privacy policies of these third parties. It is recommended that you read their own privacy policies before using their services.